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Privacy policy

Privacy Policy

At OnCall Emergency Plumbers, we are committed to safeguarding the privacy of our website visitors and service users. This policy sets out how we will treat your personal information. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Collecting Personal Information

We may collect, store, and use the following kinds of personal information:

  • Information about your computer and about your visits to and use of this website, including your IP address, geographical location, browser type and version, and operating system;
  • Information that you provide to us for the purpose of subscribing to our website services, email notifications, and/or newsletters;
  • Information that you provide to us when using our services, or that is generated in the course of the use of those services;
  • Any other information that you choose to send to us.

Using Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

  • Administer our website and business;
  • Personalise our website for you;
  • Enable your use of the services available on our website;
  • Send you non-marketing commercial communications;
  • Send you email notifications that you have specifically requested;
  • Deal with enquiries and complaints made by or about you relating to our website;
  • Keep our website secure and prevent fraud;
  • Verify compliance with the terms and conditions governing the use of our website.

Disclosing Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may also disclose your personal information:

  • To the extent that we are required to do so by law;
  • In connection with any ongoing or prospective legal proceedings;
  • To establish, exercise, or defend our legal rights.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.

Amendments

We may update this policy from time to time by publishing a new version on our website. We recommend you regularly check this page to ensure you are familiar with any changes.

Your Rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the following:

  • The supply of appropriate evidence of your identity.

You may instruct us at any time not to process your personal information for marketing purposes.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email or by post.


This privacy policy was created for OnCall Emergency Plumbers. If you require further information, please contact us at:

OnCall Emergency Plumbers
Email: info@oncallemergencyplumbers.com.au
Phone: 1800 571 216
Website: https://oncallemergencyplumbers.com.au

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