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Google Rating

5.0

Based on 162 reviews

OnCall Emergency Plumbers

5.0

Riad Refaieh

10:06 28 Jun 23

Great service and very reassuring! Aiden is very professional and extremely knowledgeable. Will definitely be using his services again. 10/10

Nancy Refaieh

09:59 28 Jun 23

Aiden was superior in all aspects of our drain rectification. Located, cleared and a full camera report providedThanks a lot our charm!!

Jordan Pham

23:49 11 May 23

Such a genuine bloke who knows his work. I’ve called out Aidan multiple times as he’s the best at what he does and is reliable. Thank you so much. Even while recovering from his surgery he is still helping!!

Amy Nguyen

06:07 09 May 23

Meiling Perry

12:43 24 Apr 23

I was in a panic when my toilet did not stop flushing. I am very grateful that Aiden responded promptly to my call and via what's app helped me to stop the water flowing.

Sally Jeremiah

13:40 05 Apr 23

8pm at night and our washing machine was leaking water all over the place. Aidan was off work recovering from knee surgery and still talked us through stemming the leak until we could sort a more permanent solution over the phone. A lifesaver!

Lauren Arthur

05:29 16 Jan 23

Amazing! Needed a copper pipe replaced on our hot water system and chose OnCall for all their great reviews. They were just as advertised! The plumbers popped out the same afternoon and fixed the pipe as well as gave us some advice on a few other plumbing related queries. Very friendly and approachable with good pricing! Will be using these guys again!

Swarnarekha Keerthi

01:47 04 Dec 22

Great service. Very quick and professional. Very satisfied 👍

Selin Refaieh

04:17 27 Nov 22

I couldn’t recommend OnCall Emergency Plumbers enough - from their promptness to their professionalism and attention to detail. Aiden was able to quickly identify the issue with our pluming and effectively repair it for a very reasonable price. We’ve passed along his details to friends and family members who have been highly impressed with his services. We will definitely be returning to him for all future plumbing issues and repairs.

PKIN

02:16 13 Nov 22

Ahmen was extremely professional, explained the situation in detail, preformed the task required efficiently and effectively. High recommended!

Robert Porter

08:47 08 Nov 22

Aidan found and fixed a leaking pipe in my wall within a few hours of calling. He arrived when he said he would, gave me a quote prior to beginning work, and cleaned up after the leak had been repaired. He was also friendly and polite. Great work, thanks Aidan.

nandikeswararao kottakota

06:54 21 Oct 22

Aymen is experienced and professional service provider. We hired for clearing debris from plumbing pipe and inspection. Happy with his service and recommending .

uditha praneeth

06:36 17 Oct 22

Landlord failed to provide us with a plumber, Aiden was onsite within 90 minutes and had the burst shower repairedThanks again

JOS Email

01:15 12 Oct 22

Aiden, thank you very much for your outstanding service. Thank you for showing your dedication to customer service by staying back late as possible to do as much work as you could and to promptly come back the very next day to finish off the job is absolutely outstanding. How you were able to detect the problem and to be able to get a leak detector straight away when generally it may take a few days for other plumbers to get access to is a credit to you and your company and to come around the very next day promptly to fix the problem efficiently and being friendly and courteous at the same time - could not ask for more. Without Aiden and On Call emergency plumbers i would not have been able to use water for a week. But now i can use water within days.Thank you so much.StevenMalvern 12/10/2022

William Nguyen

09:49 10 Oct 22

One of the best and honest plumbers I've ever dealt with. Clear in communication, reliable and quick to respond. You can tell the genuine passion Aiden has.

peterswing

15:21 09 Oct 22

Aidan was excellent! Friendly, prompt service that was professional and addressed the problem immediately.

Emily H

22:51 08 Oct 22

OnCall Emergency Plumbers came to the rescue big time for me. I woke up to the sound of water in the middle of the night and was very stressed. Aiden was so helpful and the only one who answered out of the “24/7” plumbers I googled. The team came out and were super professional and quick. Thanks again ⭐️⭐️⭐️⭐️⭐️

Ezy Zen

06:10 08 Oct 22

Sorted out my blocked sewage and identified root cause. Arrived on time and no non-sense approach. Gave me peace of mind in regards to resolving my issue and protecting my property.

Sarah Robertson

21:15 03 Oct 22

We had very severe flooding in our kitchen, coming from a burst pipe under the sink. The lovely Aidan came within 15 minutes of our emergency request! Aidan worked so efficiently, and put our worries at ease. I could not recommend OnCall Emergency Plumbers more highly. Thank you!!

Danny Sammut

05:40 27 Sep 22

Anastasia S

09:00 23 Sep 22

Aiden and Jack were professional and provided excellent service.

Elle Bates

15:36 22 Sep 22

Aiden came in the middle of the night to fix my plumbing. He has a happy professional attitude and likes chocolate. Thanks Aiden.

J Mads

12:35 22 Sep 22

Amazing, arrived immediately so professional fixed burst pipe very quickly

Giri Palaniappan

02:35 21 Sep 22

Very prompt service.

Dylan Hunter-Guest

10:11 17 Sep 22

Had an urgent repair needed at 6 o'clock on a Saturday night. So I wasnt sure if id be able to get anyone out. These guys were able to have someone out in half an hour even while they were short staffed. Shower was also fixed promptly. Reccomend

Zachariah Gehrke

08:15 16 Sep 22

Absolutely no comment, We did ask for an itemised invoice but realised the amount of work needed for access to repair the pipe in the wall which was not possible. Professional, Clean & Quick. I think you need to teach a plumbing class!Thanks Zack & Sarah

Jason Jay

08:05 16 Sep 22

Kudos to Kyle & Jack for the repairs conducted on our boundary trap in Kew. Deep excavation & back yard kept in a neat and tidy fashion. I do miss my gnome in the garden had it not fell! Thanks

selina olsen

10:01 15 Sep 22

Aiden was professional he was very quick to the jobs jobsite and an awesome plumber much reccomend

Solo Spyrou

22:36 13 Sep 22

Ontime professional, informative.

Ibrahim Zildzic

06:26 13 Sep 22

Wonderful Aurora from Aiden at our first meet. An absolute master in all his works thanks

Sue Dowdell

03:47 13 Sep 22

Prompt, polite, excellent, helpful service today! Aiden & Jack were knowledgeable, explained the options then undertook the repair for a reasonable cost. Much appreciated! Sue

M. Kim

03:52 07 Sep 22

Fantastic high quality and reliable service. Highly recommend!! Thanks so much!!

Helen Sawyer

01:47 28 Aug 22

Aiden was prompt, professional and thorough. He fixed the problem in no time and was generous with his knowledge and advice. I will definitely call him my plumber from now on!

Payman

18:52 27 Aug 22

GREAT ROOF REPAIR SERVICEAymen and Jack have done roof inspection and repair for us. It was a great experience working with them. They are a professional team, that found out the issue, explained it clearly, and fixed it promptly.

Manohar Esarapu

00:45 25 Aug 22

Roof leaking in the bedroom was a horrible sight!!! Reached out the folks , Eden was quick to respond and was right on time in those odd hours. Both Eden and Jack not only fixed issue with tiles but also stayed back to see if we are safe.Thanks both for your service.Cheers,M

cindy chang

19:45 15 Aug 22

I had shower blockage problem at the night time, Aiden is a really professional, arrived quick, and provided good service, and great skill. 👍 thanks for the help.

Lisa McFarlane

06:39 13 Aug 22

Aiden was able to very quickly identify the issue with our plumbing and resolve it on the same visit. He took the time to explain the issues and was very professional. We will use this business for future plumbing requirements.

George Senis

23:36 09 Aug 22

On time, took his time to explain our problem so we could understand and most suprisingly kept his word on his quote even though he had to do some extra work.very friendly and went above and beyond.very unlike me to leave a review especially a plumber but I highly recommend this company.10 stars. Thank you very much

Tim Koschitzke

00:23 09 Aug 22

Quick and great service. Came within an hour and fixed the shower. Great help

Vigo Prior

08:49 01 Aug 22

Round of applause Jack & Scott for attending our office in Camberwell. Other plumber couldn’t conduct a drain unblock inside our office due to water flooding upstairs. Jack had a spinning thingy which required no water and was able to clear the sewer on the second floor. Thanks vigo

Matthew Burkhardt

06:18 01 Aug 22

lisa guccione

10:59 30 Jul 22

The most professional, knowledgeable, timely and most lovely plumber. We had an incident with a water pipe. He was out within the hour, told us the cost upfront after looking at photos. What we thought was going to be an issue we would be dealing with well into the night, they had us all sorted within the hour. Could not recommend them more highly, definitely in stark contrast to the experiences we have had with other plumbers, extremely overpriced and don’t fix the issue.

Rashmi Rai

00:54 30 Jul 22

Tumai Simon

08:36 28 Jul 22

Very quick and trustworthy!! Had to be out all day and couldnt meet anyone at home. Aiden was round within 90 mins of my call and had it done in about an hour or 2. Will definitely be back

omar khalif

07:36 25 Jul 22

Amazing service, Ayman is a true professional, he cares and shows concern for the family and the inconvenience of the blocked pipes. His experience made the impossible job effortless. A true plumbing genius who uses start of the art equipment. He came out on short notice and did the job to perfection.Incredibly satisfied with the job. Highly recommend his services.

Ando Hervatin

08:51 22 Jul 22

Aiden and the crew are amazing. Know a lot and great at solving problems. Out of all the emergency plumbers they are the best,

Amarpreet Singh

09:32 18 Jul 22

Speedy and prompt service, Stopped our roof leak in our apartment and went the extra mile to have a look at the neighbours box gutter aswell. Thanks Scott and jack

Andreas Pasek

03:35 12 Jul 22

Amazing service from Aiden and Jack, super fast response time, professional and incredibly helpfulReally appreciate them going above and beyond to fix the toiletWould highly recommend

Simon Curry

00:31 12 Jul 22

Excellent service. Timely, responsive, courteous, efficient, effective & affordable. I can heartily recommend.

Science & Maths Tutorials

05:48 09 Jul 22

Blocked drain at our childcare centre in st kilda, promised he will be here. Aiden and Scott had it flowing after school time! Thanks legends saved us a limbo

Priscilla Bachtiar

13:02 08 Jul 22

We had a fantastic experience with Aiden. He arrived on time, we had a discussion about the problems we were having, and he was able to diagnose and resolve the issue quickly. He was very clean and tidy while performing the job. He was very thorough in both the job and explaining to us what the problem was exactly and what was done. We cannot recommend him enough, and will be using him for any future plumbing problems!

P N

03:47 01 Jul 22

Aiden was extremely responsive to our emergency plumbing issues. Very professional and explained everything he was doing. Pleasure to deal with. Will definetly use again if we need to.

Jonno Dean

22:36 30 Jun 22

We had a burst pipe in our kitchen of a rental place and these guys were on site within 45 minutes. Easily saved thousands of dollars worth of damage. Took great notes and photos too for any issue with the landlord down the track.

Melinda Deith

08:52 29 Jun 22

Aiden came to fix leaking taps in my bathroom. He responded quickly and was reasonably priced. Would definitely recommend his service.

Amelia Harrison

07:33 29 Jun 22

Rachael Pierce

12:59 28 Jun 22

Aiden was super friendly, came at short notice in an urgent situation after hours, was kind, efficient and informative. Can’t speak highly enough. Thank you Aiden.

Mariam Zildzic

03:00 21 Jun 22

Aiden and scott attended our property in mulgrave for a roof leak on our double story, roof ridges were repointed and a penetrative we had resealed!Thanks much

D L

07:09 15 Jun 22

Awesome service. Very professional and goes out the way to explain and educate customers.

Leonie Thomas

04:13 01 Jun 22

Amazing service and great results. Friendly service saved our life's. 1 toilet in the house. If your quick and reliable assistance this company is the one for you.

Hoang Tran

08:39 25 May 22

Aiden was prompt and gave fantastic insight into the gas leak. Gave a quick quote and resolved my issue. Also was prompt in providing quotes for further repairs. Would be happy to contact again.

Richard Pedley

10:20 23 May 22

Came out on short notice, arrived at exactly the time communicated.The service was fantastic - diagnosed the problem and explained it in clear terms. Presented a solution, told us what to keep an eye out for.Also extremely courteous and respectful. The place was left cleaner than when they arrived.They will be getting a call for any future plumbing work we need.Could not recommend them any more highly.

Vanessa Whitelaw

08:24 23 May 22

We are a medical facility that sprung a leak today. We had fantastic service , reliability and quick repair made with an inspection prior to going ahead with repairs . Very happy to give a 10/10 for this company.

Andrew L

09:09 20 May 22

No one wants to call an emergency Plumber. The thought of having a significant issue with one’s house provides a certain amount of stress.From the moment that I spoke with Aiden, he re-assured me that he will treat the problem seriously, promptly and with a level of care that he would apply to his own house.He tested and diagnosed the problem and made arrangements to mitigate the problem until it could be rectified.I felt like I should have paid more.

Bailey Dimech

09:10 19 May 22

He was good did the job fast and was easy to talk to..

Carolyn Sheffield

03:30 19 May 22

Suba Chelva

10:52 30 Apr 22

As always, Aiden came right away and fixed the issue properly and always chirpy and very professional.We had a broken copper pipe buried in our garden and was leading to water seeping on to the street. He’s my to go to plumber

jufri abidin

11:30 29 Apr 22

Called Aiden at 8.30pm in the evening and although he was fully booked, he walked me through what my possible plumbing fault was and how to rectify it. He saved me a massive emergency call out fee and was more than ready to assist over the phone..

Nicole Paris

04:06 23 Apr 22

I couldn’t be more happier about calling Aiden when I had an issue with our hot water pressure. He was prompt and helpful with solving the problem. For a Saturday call-out was I was impressed with the service and cost. Will definitely use him for all future plumbing needs.

Judy Nguyen

04:56 31 Mar 22

TL;DR- super responsive and thorough. Great to work with.- competitive pricing—As a first time home owner, I was in a bit of a panic when I saw that there was a leak. I called the first emergency plumber I could find (via a magnet on the fridge), but they couldn’t come out until the next day.I then called OnCall Emergency Plumbing, who did just that — they came out to the emergency on a Friday afternoon 😅.Aiden was awesome to work with. He is thorough, patient and transparent in his communication. He explained everything so I could understand and even called Greater Western Water on my behalf when he discovered the leak was on councils side.Re pricing - I can’t comment too much as this was my first plumbing issue, but from what I’ve heard from family and friends, OnCall pricing is very competitive!Thanks again Aiden for all your help!!

Mothered Lambas

04:51 26 Mar 22

Excellent service. Made a call to fix a leaking tap, and the plumber arrived within 90 minutes. The job was complete beyond my expectations. I fully recommend Oncall Emergency Plumbers for all your plumbing needs.

Ranier Alongalay

02:52 25 Mar 22

great customer service, and very reliable plumber

Aliman Aiyuchi

11:52 24 Mar 22

High standard service with competitive cost. Listen, explain, discuss and work. Efficient and effective. Very impressed.

Rohan Buntine

09:11 18 Mar 22

Very speedy and helpful. Problem solved 2 hours after it started at 7pm on a Friday night.

Oren Shoshan

06:54 06 Mar 22

We had a leak and called OnCall. Ayman was very friendly and arrived within the 90 minute time he estimated. He very thoroughly evaluated the source of the problem and made recommendations to correct it. He also helped us with a temporary solution since there was heavy rain forecast. We were satisfied.

meisim tam

03:23 06 Mar 22

Adrian was amazing, coming out on a sunday to check our leaking roof while it was raining. Our property is a 3 storey townhouse, and he came within 1 hour of our call, analysed and fixed the problem. He took photos and videos of the reasons for the leaks and explained these quite clearly to us. We are impressed and extremely grateful for his help. Would fully recommend Adrian for any emergencies .

ニニ

17:44 02 Mar 22

Aiden is reeeeeally professional and nice! I called the emergency number in the mid of the night and Aiden came very soon to help us solve the issue! I was soooo thankful!!!😭😭😭😭😭😭😭😭😭😭😭

Margaret Le Nguyen

00:13 28 Feb 22

Aymen was an absolute dream to deal with. He took the initiative to call me and explain everything in detail and how he was going to fix it. He also provided the option of sending me photos if required, is super professional and is able to provide great advice. Highly highly recommend him! He’s now officially on speed dial for any plumbing issues

MrMrs Chomp

12:01 27 Feb 22

Very cool people great customer service called they came same day remember only 2 squares of toilet paper 😄 highly recommend

Paul Hannan

21:17 25 Feb 22

We are very grateful to Aiden from OnCall Emergency Plumbers who fixed and replaced our home underground watering system piping. Aiden attended our home on time, diagnosed the issue and got the job done on the one visit. We would definitely recommend Aiden & OnCall Emergency Plumbers- P. Hannan

Zachary Gray

01:41 25 Feb 22

hongie boy

22:56 22 Feb 22

Very pleased with his services after we contacted him, he arrived within 20 minutes and cleaned everything after he fixed it no mess and it was spotless

James Samson

07:45 22 Feb 22

Seen Amon today leaking pipe my side of the water meter what a fantastic young fellow very professional very friendly explained everything to me in lay terms fixt the issue In no time could not have been happier what a very polite young man if any issues in the future I know who I’ll be calling strongly recommend him very fair pricing

Damien Afxentis

04:16 11 Feb 22

Aymen from OnCall Emergency Plumbing was awesome. Came on time, assessed our leak and fixed it really quickly. He was very professional, easy to deal with and had all the tools and equipment needed to fix our leak. I would definitely recommend using them for any plumbing works! Well done Aymen and being the Director of the company it was impressive to see you on the tools and leave the site spotless! Thanks and one very happy customer!Cheers Damien

Kelly Kelly

10:48 10 Feb 22

I used this company this week and cannot praise them enough. Thank you so much. I had so many repairs and they repaired all of them and value for money. Will definitely be using these guys again when I need something. Again thank you

Maddy Nelson

22:52 09 Feb 22

Jenny

04:42 09 Feb 22

Super friendly and knowledgeable, would highly recommend and use their services again!

Steve Georgiou

23:03 08 Feb 22

I had some roof leaks and blocked gutters, great work by the plumbers. Highly recommend!

Jason Hamilton

00:00 08 Feb 22

We needed a lot of taps fixed and the team looked at what we needed, explained the work and booked out a time to get it all handled quickly. Appreciate the quick response on getting the job done. 👍

Joyce Chan

00:33 04 Feb 22

Ayadn, was extremely professional and helpful with everything. He explained in great detail what the issue was and how he was going to fix it. Ayadn was also very reassuring and was more then happy to speak with our landlord. 10/10 bloke would definitely recommend for all your plumbing needs!

Praveen Kumar

05:14 02 Feb 22

Aiden, absolute legend!!Thank you so much for attending our office at Doveton and fixing the problem. Really appreciate it, thanks once again brother.

Ulla Reissinger

04:15 31 Jan 22

Great service and very professional 👍 could not be happier.

manisha tripathi

01:46 31 Jan 22

Ayden was great very polite,master in his work,quick perfectly job done. Very happy with the service

Michael Kukuljan

00:20 19 Jan 22

Aiden is an energetic individual, professional, courteous, reliable and competent. He responded quickly and sorted the leak. Competitive price which I considered to be very reasonable. We will use on call emergency plumbers again. Michael

Sinisha Teodorovic

11:53 13 Jan 22

Aiden is amazing. Very professional, helpful and knows what he is doing.We had a water leaking from faulty water pipe connection in our ceiling around 9pm. He arrived within an hour. Did all the work without waking up the kids.He took photos, prepare report, send it to us so we can forward it to builder.Nothing than best of words for Aidan and his service

Sophie Ferris

23:11 09 Jan 22

Vanessa S

06:49 09 Jan 22

George Liu

00:25 09 Jan 22

Aymen is a top guy, extremely knowledgeable and honest and he takes care of you as the customer. I’ll easily recommend him to all my friends and family going forward.

Preeya Maharaj

10:58 07 Jan 22

Aiden was amazing - calm in a crisis and just so wonderful to deal with. He explained everything as he went and was extremely respectful - removed shoes prior to entering the home without being asked and was very quiet for sleeping kids! Honestly a life saver and very nice about it too!

Giovanni Caratozzolo

10:15 06 Jan 22

Suzanna Lopez

11:01 05 Jan 22

Gee I can't highly recommend this business! He came in the nick of time fixed the leak and provided helpful suggestions on top of that. Just brilliant thanks

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