We act fast when a storm causes a leak or visible damage. In the first minutes, our priority is safety for occupants and the property. We advise keeping clear of wet, slippery surfaces and catching drips in containers while we arrange a rapid assessment.
Our team provides a practical make-safe service that usually includes professional tarping to stop water ingress until a permanent fix is scheduled. Hidden moisture and electrical risks can follow water beyond the visible leak, so expert tracing is essential to prevent repeat issues.
We are Melbourne-based, available 24/7 and focused on a quick response, quality workmanship and fair pricing. For prompt assistance and clear next steps, see our dedicated page for roof repair services or call us on 1800 571 216.
Key Takeaways
- Prioritise safety: avoid walking on wet or unstable surfaces.
- Temporary tarping controls water ingress until permanent work starts.
- Leaks can appear away from the visible point; expert tracing matters.
- Our 24/7 team offers fast assessment and clear timelines.
- Protect interiors and electrical items while you wait for our arrival.
Fast, professional emergency roof repairs in Melbourne you can trust
We mobilise trained crews immediately to contain leaks and protect interiors while a lasting fix is arranged. Our focus is safety, speed and clear communication from the first call through to job completion.
Why choose OnCall Emergency Plumbers for urgent roofing repairs
24/7 response across Melbourne means you can contact us the moment severe weather hits. We triage calls, dispatch a stocked vehicle and complete a make-safe on site when conditions permit.
- Experienced professionals trained for hazardous weather.
- Quality materials and branded products for durable interim sealing.
- Transparent, upfront pricing so you know the cost before work starts.
| Service | What we do | Why it matters |
|---|---|---|
| Rapid make-safe | Secure tarps, isolate risks, protect interiors | Minimises interior exposure during storms |
| Stocked vehicles | Tarps, fasteners, sealants and safety gear | Complete on-the-spot interim work |
| Clear communication | Timing, next steps and documentation | Gives homeowners confidence and supports claims |
For immediate assistance and reliable service across the city, see our Melbourne page at roof plumber Melbourne or call 1800 571 216. We stand behind our workmanship and use reputable brands to protect your home long after the storm has passed.
What counts as a roofing emergency during severe weather
When severe weather strikes, active water entry or loose coverings that threaten interiors count as an immediate priority.
We define a roofing emergency as any failure that causes active or imminent internal water entry during heavy weather. Typical triggers include a leaking roof in heavy rain, broken or dislodged tiles, lifted metal sheets and burst roof plumbing.
Leaking roof, burst sections, broken tiles and blocked gutters
Blocked gutters and downpipes can escalate fast, forcing water behind flashings and into cavities. Wind-driven rain can bypass ageing seals and show up as ceiling staining away from the visible defect.
Storm damage also creates hidden hazards such as loose material, compromised battens and weakened structural elements. These risks make prompt action critical.
- We handle leaking roof, burst plumbing and blocked gutters with 24/7 availability and experienced technicians.
- Call us immediately if you see active water entry, lifted sheets or overflowing gutters so we can limit further damage.
- For non-urgent maintenance, schedule a planned inspection outside of severe weather.
Immediate steps to minimise damage before we arrive
Before we arrive, a few calm, practical steps can dramatically reduce water damage to your home and property. We are available 24/7 to guide you by phone on 1800 571 216 and will talk you through safe actions while our team makes their way.
Stay safe: isolate power and avoid slippery areas
Keep clear of wet or windy conditions and do not attempt to climb on a wet roof. If water is near lights or sockets, isolate the affected circuit if it is safe to do so, or turn off the main switch and wait for professional help.
Protect interiors: buckets, move valuables, cover furniture
Place containers to catch drips and move documents, electronics and precious items away from the leak. Cover furniture with waterproof sheets and create a safe, dry path to reduce tracking water through your home.
When to evacuate and wait for our make-safe team
Evacuate if you see sagging ceilings, large uncontrolled leaks near power, or visible structural movement. Keep children and pets away from wet floors until we complete a make-safe.
- We advise staying off the roof in poor conditions and leaving tarping to trained staff.
- Use buckets to capture drips and relocate valuables quickly.
- Call 1800 571 216 for real‑time guidance while we travel to your location.
Our storm make-safe and tarping process
On arrival we assess hazards quickly and apply robust temporary coverings to shield your home from rain. Our priority is to prevent water reaching internal areas while keeping everyone safe.
Rapid site assessment and risk control
We start with a swift site assessment to locate leak paths and identify hazards. This step determines the safest access under live weather conditions.
We check ceilings, insulation and electrical risks and clear immediate dangers before any work begins.
Professional tarp installation to prevent water ingress
We install commercial‑grade tarps and edge protection using reputable-brand materials. The covers are fixed to avoid causing more damage.
Securing tarps safely in high winds and heavy rain
Tarps can act like sails. Our trained crew choose anchoring points that protect ridges, valleys and flashings. We use methods that resist wind uplift and heavy rain.
Transitioning from temporary to permanent roofing repairs
We explain expected time on site based on area size, pitch and access, and keep you informed of each step.
- Document make-safe with photos to support insurance.
- Relieve internal pooling safely to reduce collapse risk.
- Schedule the permanent repair job promptly once conditions and materials allow.
We provide 24/7 make-safes across Melbourne and deliver affordable, quality work by experienced professionals. For immediate help call 1800 571 216.
Leak detection and inspection technology we use
Precision testing and imaging let us trace leaks back to the source without guesswork. We combine modern tools and proven techniques so the subsequent repair targets the true fault, not just the visible symptom.
Thermal imaging to trace hidden moisture
Thermal imaging highlights temperature differences caused by damp areas behind linings and insulation.
That lets us find hidden moisture with minimal disturbance to ceilings and cavities.
Dye tracing and snake cameras for pinpoint accuracy
Controlled dye tracing follows water paths under flashings and coverings to reveal complex leak routes.
Snake cameras access small openings to inspect voids and show defects on video. This speeds diagnosis and reduces invasive cutting.
- We combine thermal, dye and camera data so the repair scope addresses root causes.
- Testing is done in suitable conditions to replicate leak behaviour and confirm the fix.
- We supply photo and video documentation to support claims and provide clear reporting.
- Using technology reduces guesswork, shortens the job and lowers the chance of repeat leaks.
Our experienced professionals apply advanced inspection for accurate, affordable outcomes. For 24/7 assistance call 1800 571 216 and ask about our roof repair services and repair services options.
Common storm damage we repair and the materials we use
Typical post-storm issues range from cracked tiles to flashings that have lost their weatherproofing. We assess visible and concealed faults and plan the correct scope of work for a lasting outcome.
Tiles, metal sheets, flashings, capping and valleys
Storms commonly cause cracked or slipped tiles, wind‑lifted metal sheets and failed flashings. Compromised ridge capping and blocked valleys can redirect water under coverings and cause further damage.
Partnering with reputable brands for durable outcomes
We source quality materials — tiles, metal roofing, membranes, sealants and fixings — from trusted suppliers. Our team matches materials to existing systems and uses correct fixing methods for Australian conditions.
- We repair cracked, displaced or porous tiles and replace corroded metal sheets.
- We restore ridge capping and re‑point joints opened by storm movement.
- We renew flashings, clear and rebuild valleys blocked by debris.
OnCall Emergency Plumbers balances affordability with durability so the job lasts. For reliable service and a clear plan, call us on 1800 571 216.
Gutters, downpipes and drainage: preventing repeat water damage
Overflowing gutters often force water behind flashings, creating hidden entry points into a property.
We provide 24/7 assistance for overflow issues linked to blocked gutters and downpipes and can schedule follow‑up maintenance to prevent water recurring. Call 1800 571 216 for immediate guidance and booking.
On site we assess gutters and downpipes to find blockages that may be causing internal entry. Clearing critical sections restores flow and reduces overflow risk in the short term.
- We check falls and the discharge capacity to stop rain running the wrong way.
- Where capacity is inadequate, we recommend larger outlets or additional downpipes.
- We advise guards and a maintenance schedule to prevent build‑up that causes repeat damage.
- We ensure terminations, sumps and overflows shed water safely away from the roof and property.
Our gutter findings are integrated into the repair services plan so the temporary work and permanent repairs align for a long‑term solution.
Availability and response times in your area
We stage coordinated crews across greater Melbourne so we can handle many incidents at once during severe weather. Our aim is to keep arrival times realistic and to give clear updates if access or conditions cause delays.
Melbourne-wide coverage, day or night
We cover the whole metropolitan area with dedicated emergency roofers available 24/7. Vehicles are stocked with tarps, fixings and lighting so crews can work safely after hours and in poor conditions.
Coordinated crews for multiple simultaneous callouts
When call volumes rise during storms, we scale resources and coordinate teams to maintain a fast response. You will get regular updates on estimated time of arrival and scope so you can plan while we travel.
- Greater Melbourne area coverage day and night.
- Multiple crews managed centrally to reduce wait times.
- Stocked utes and lighting for night work and adverse conditions.
- Simple booking and live updates — call 1800 571 216 for immediate assistance.
| Coverage | What we send | Why it helps |
|---|---|---|
| Metro area | Multiple crews and vehicles | Faster on-site response across the area |
| Night & poor conditions | Tarps, fixings, lighting | Safe, effective interim work after dark |
| Storm scaling | Coordinated scheduling | Maintains response when many calls arrive |
Transparent quotes, insurance-ready reports and peace of mind
We provide clear, itemised quotes so you know the likely cost before we start any urgent work. Our Melbourne-based 24/7 business offers affordable interim solutions and a straightforward way to move from make-safe to permanent repair.
Upfront pricing for urgent works
We give transparent, upfront pricing for urgent jobs before any on-site activity. That helps you and your insurer compare options quickly.
Documentation to support insurance claims
We compile insurance-ready reports with photos, findings and a recommended scope for permanent repair. The report explains the make-safe steps we took and why they were necessary to limit water damage.
- Transparent quote with itemised work and materials.
- Photographic evidence and clear scope for insurer assessment.
- Itemised repair options so you can choose the best outcome.
- Simple guidance on what insurers typically need to approve a claim.
- Clear communication to deliver peace of mind through the whole process.
| What we provide | Purpose | How it helps |
|---|---|---|
| Itemised quote | Shows cost breakdown for the job | Makes insurer and homeowner decisions simple |
| Make-safe record | Details interim actions taken | Validates urgency and limits further water damage |
| Repair options | Permanent repair scopes and costs | Allows insurer to approve or select preferred way forward |
For prompt, reliable service from a local business that works around the clock, call us on 1800 571 216. We aim to remove uncertainty with fair pricing, quality workmanship and helpful documentation so you can get on with life with true peace of mind.
Who we help: homes, businesses and essential services
We prioritise protection for households, workplaces and vital services when heavy rain or wind threatens property. Our focus is on quick containment, clear communication and keeping people safe while we plan a lasting repair.
Residential properties during heavy rain and storms
We assist homeowners with internal leaks and water entry events by providing fast make-safes and clear next steps. Our crew documents work for insurers and recommends a staged repair plan that suits household availability.
Commercial sites needing rapid make-safe and continuity
We support businesses with temporary tarping and short-term fixes to keep operations running. Large events that affect multiple tenants are managed with prioritised scheduling to protect assets and limit downtime.
- We help homeowners and tenants during heavy rain with fast make-safes and next-step guidance.
- We support businesses with temporary measures to maintain operations and reduce disruption.
- We prioritise essential services and multi-tenant sites in emergency situations to secure continuity.
- We scale manpower to manage multiple jobs concurrently and keep site contacts informed.
- We tailor reports for strata managers, commercial facility managers and insurers to speed approvals.
- We plan permanent repair work to fit operational windows and limit downtime for homes and businesses.
| Sector | Immediate action | Benefit |
|---|---|---|
| Residential | Fast make-safe, photo report, temporary covers | Protects interiors and speeds insurance approval |
| Commercial | Rapid tarping, staged access, business continuity plan | Minimises operational disruption and asset loss |
| Essential services | Priority scheduling, extra crew resources, tailored reporting | Maintains critical functions and public safety |
We support homes, businesses and essential services across Melbourne with 24/7 response, affordable pricing and reputable-brand materials. Call 1800 571 216 for fast assessment and a clear plan.
Conclusion
Quick containment, accurate diagnosis and durable fixes form the backbone of effective storm response. We deliver prompt make-safe work, professional tarping and reliable leak detection so water entry is stopped and the true fault is found.
Our complete approach moves from an interim make-safe to a covered permanent repair and includes gutter and drainage checks to reduce repeat issues. We back our work with fair pricing, reputable materials and experienced roofers who work in tough conditions.
For Melbourne-wide support and fast help, call 1800 571 216 the moment a leak appears. Learn more about local options like roof plumber Rockbank for tailored assistance and peace of mind.
FAQ
What should we do first if our roof starts leaking during a storm?
We recommend isolating power near the leak and keeping clear of wet, slippery areas. Place buckets to catch drips, move valuables and electrical items away from affected rooms, and use tarpaulins or sheets to protect furniture until our team arrives.
How quickly can we expect a response for urgent tarping and make-safe work in Melbourne?
We provide Melbourne-wide coverage and aim to respond rapidly, day or night. Response times vary by location and call volumes, but we deploy coordinated crews to prioritise critical jobs and reduce water damage and safety risks.
What temporary measures do you use to prevent further water ingress?
Our technicians install professional tarps and secure them to withstand high winds and heavy rain where possible. We perform a rapid site assessment, control hazards, and apply temporary seals until we can carry out permanent repairs.
Will you inspect hidden damage such as trapped moisture or compromised insulation?
Yes. We use thermal imaging to trace hidden moisture and dye tracing or snake cameras when needed to locate leaks accurately. This helps us recommend the right follow-up repairs to prevent mould and structural issues.
Do you repair different roof types and materials after making the site safe?
We work on tiles, metal roofs, flashings, ridge capping and valleys, using quality materials supplied by reputable brands. After the make-safe phase, we transition to permanent repairs tailored to your roof type and damage severity.
Can you help with blocked gutters and downpipes that cause repeat water damage?
Absolutely. We clear and repair gutters, downpipes and drainage to ensure water flows away from the property. Proper drainage and gutter maintenance are key to preventing future leaks and interior water damage.
How do you handle documentation for insurance claims?
We provide transparent, itemised quotes and photos of the damage, plus reports detailing the make-safe work and recommended repairs. This documentation is designed to support insurance submissions and speed up claim assessments.
Are your crews trained to work safely in severe weather conditions?
Yes. Our teams follow strict safety protocols, use appropriate personal protective equipment and secure worksites before climbing. If conditions pose an immediate risk, we may advise waiting until it is safe to proceed with roof access.
Do you offer pricing information for urgent jobs before you start?
We provide upfront pricing estimates for urgent make-safe works whenever possible. Final costs depend on the extent of damage and required materials; we explain options so you can make informed decisions quickly.
Who do you assist — residential homes, businesses or essential services?
We help residential properties, commercial sites and essential services affected by severe weather. Our priority is to restore safety and minimise disruption to homes and businesses until permanent repairs are completed.
